North Wales Housing

Our Performance

North Wales Housing aims to achieve continuous improvement in service performance and customer satisfaction.

The Association’s Board and management monitor performance throughout the year and draw up service reviews, targets and action plans for each area.

	October to December 2011		January to March 2012		April to June 2012
	4%		3.3%		2.7%
	83%		80%		79%
	1557		1693		1831
	28		33		33