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Supported Housing Scheme Details
Supporting People Services - An Introduction

Below is a list of our currently managed schemes. Please click on the names to find out more details.

Bryn Dedwydd, Penmaenmawr

Monte Bre, Llandudno

Noddfa, Colwyn Bay

Pendinas, Bangor

Penrhos Corner, Llandudno Juntion

Plas Llwyd Terrace, Bangor

St Marys, Bangor

North Wales Housing Association is a well-established provider of a wide range of individually assessed and planned support services to client groups in Conwy, Gwynedd and Ynys Mon, being a provider of supported housing services since 1986.

Support services are provided to a wide range of client groups, including people with learning disabilities, mental health problems, drug and alcohol problems, care leavers, vulnerable single homeless people, vulnerable homeless families, refugees/asylum seekers, ex-offenders and people at risk of offending. We also support people with a physical disability/sensory impairment, women subject to domestic violence and people with chronic illnesses, including Hepatitis and HIV/AIDS.

Directly Managed Services
Our team of staff provide individually assessed and planned support to over 200 tenants of North Wales Housing Association’s supported accommodation within the Department’s management and the Association’s general needs stock. The supported properties include self-contained flats, shared houses and homeless hostels in Conwy, Gwynedd and Ynys Mon. We provide a number of purpose-built and adapted properties for people with physical disabilities and sensory impairment, across all three local authority areas.

How to access our services

People can apply for our accommodation and support through completing a waiting list application form or by referral from a range of local agencies. The Department operates referral and risk assessment procedures and undertakes detailed individual support planning in partnership with key workers. This provides an individually tailored package of support to clients/tenants, which is subject to ongoing monitoring and review. Our activities are subject to monitoring by independent auditors, external monitoring by the Welsh Assembly Government, our statutory partners and the Supporting People teams of local authorities.

We also provide move-on support to former tenants of these schemes and floating support when needed, both client-specific and generic, to vulnerable tenants of the Association’s general needs stock. We are developing our services in the spirit of “Supporting People in other forms of accommodation, as well as those in NWHA tenancies.

Partnership Working
We also work within well-established partnership arrangements with a range of agencies, who manage services for their clients, eg. Women’s Refuges.
Partners include: NACRO, Anheddau, Cartrefi Cymru, CAIS, Women’s Aid groups. We also work in close partnership with Social Services Departments, Community Mental Health Teams, the Probation Service, and Health Authorities. In addition, we work with a further range of private/not for profit and other voluntary organisations through our statutory partners, especially in the field of learning disabilities. We are currently providing individually assessed and regularly reviewed ‘Supporting People’ services through ‘Floating Support’ to tenants in Conwy and Gwynedd.
Strategic Housing Development
We have long-standing, well-established links with all statutory agencies involving the strategic development of housing and other services. This includes partnerships in Community Development initiatives, Re-generation and Social Inclusion projects.