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Transfers and Exchanges  
Introduction
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Transfers

The Association can transfer tenants from one property to another, but there would usually be a good reason for doing this. For example the property you are living in is either too big for your needs as your family have all grown up and left, or the house has become too small and no longer meets your needs.

The Association is not always able to help everyone who needs a transfer, but we will look at each request individually.

The Association must make the best use of the housing stock as we can to meet the needs of tenants and applicants who are in the most urgent need for alternative accommodation.

Before we can consider a request for a transfer you must have: –

  • A clear rent account, or in some circumstances we will still consider your request if you are maintaining an agreement to pay off any arrears.
  • No outstanding Rechargeable Repairs.
  • No current breaches of Tenancy Terms and Conditions.

In exceptional circumstance, the Association can consider allowing a transfer even if these conditions are not met. For further advice, please contact your Housing officer.

Exchanges

Exchanging houses with another tenant can be a good way to move to a bigger or smaller house or to move to another area. You can apply for an exchange with another tenant who is a North Wales Housing Association tenant, A tenant of another Housing Association or a Council Tenant. They do not have to live in the areas the North Wales Housing Association covers.

If you would like to know more about exchanges, please contact your Housing Officer.

Documents needed for Transfers:
 
Transfer Application Policy
PDF File - 176kb
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This document gives a summary of details and conditions that must be met before a transfer can take place.

 

Documents needed for an Exchange:

Mutual Exchange Policy Information
PDF File -630 kb
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This document gives the details need to understand how the mutual exchange system works.

Mutual Exchange Information Form
PDF File - 67kb
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