Our Performance 2009 - 2010
North Wales Housing aims to achieve continuous improvement in service performance and customer satisfaction.
The Association’s Board and management monitor performance throughout the year and draw up service reviews, targets and action plans for each area.
Here is a summary of our performance in keys areas for the first three quarters of 2009-10.
KEY:
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Performance is within target |
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Performance is below target but improving |
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Performance is below target |
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Performance is up |
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Performance is static |
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Performance is down. |
Repairs Reports Rents Reports Lettings Reports
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