Nicer Neighbourhoods

Everyone wants to live in a nice, clean and safe neighbourhood - we're committed to making sure the neighbourhoods our customers live in are as pleasant as they can be, although we need your help to do this.

We will:

• Visit and check the appearance of Neighbourhoods and communal areas on a regular basis
• Make sure that problems are identified and dealt with quickly and efficiently
• Carry out repairs to communal areas
• Keep communal areas clean, tidy and free from rubbish
• Respond promptly to problems identified by residents.

You must:

• Keep gardens and communal areas neat and tidy
• Promptly report repairs to communal areas
• Let us know if something needs doing in the area in which you live
• Tell us or the Police if you spot someone acting anti-socially i.e. dumping rubbish or carrying out acts of vandalism
• Talk to your Housing Officer in confidence if you have any problems or witness incidents of anti-social behaviour.