Finding the right balance

North Wales Housing has ways of working that are here to guide us in everything we do, from the way we talk to our customers, to the way we act towards one another.

These ways of working are designed to make sure we’re achieving just the right balance between what you put in to the business and what you get out in return. They are a clear, two-way guide for us all to follow, team members and managers alike.

Our ways of working are built on three core themes Strive, Relate and Make a difference and they are based on the values our business is built upon.

Download: Finding the right balance