At North Wales Housing, we are committed to placing our customer at the heart of everything we do and providing a high level of customer service.
We want to ensure that we provide an excellent service for all of our customers, and that we sustain high levels of performance across our services.
In this, our 50th year in housing we are committed to ensuring that anyone who contacts us should expect and receive a high standard of customer service. Customers can contact us through a range of channels, which are outlined in this Charter.