Corporate Plan

Our three-year Corporate Plan sets out how we will work to achieve our vision. And our vision is clear: Making a difference providing homes in communities where people love to live. That vision drives everything we do here in North Wales. We understand the value and importance of a good home and we know that housing is about more than bricks and mortar. Our ambitions and how we plan to achieve them are laid out in this Plan and will benefit the communities we serve. They will guide our actions to improve services and homes as well as guiding our people actions and how we run our business.

This Corporate Plan sets out our ambition and aspirations from 2024 until 2027. Our aim is to have a significant positive impact in North Wales, and the desired outcomes in this Corporate Plan will be how we measure our success.

At North Wales Housing (NWH) we are committed to making a positive difference to our residents.

We are building upon strong foundations and a proud history. In 2024, we are marking our 50th year in housing and we are excited to build upon that legacy into the future.

Our three-year Corporate Plan sets out how we will work to achieve our vision. And our vision is clear: Making a difference providing homes in communities where people love to live. That vision drives everything we do here in North Wales.

We have four strategic Priorities for 2024-2027, which will help us achieve that purpose:

  • We care about improving the experience of residents living in our homes and communities
  • We’re focused on providing safe, well-maintained and warm homes in a clean and secure environment
  • We’re all about our people and creating a great place to work and be yourself
  • We manage our business ethically and are growing our business in a sustainable way.

We have much to do to achieve our vision by 2027, and beyond. We know we will make our vision a reality through the commitment and skills of our team here at North Wales Housing

Helena Kirk
Chief Executive

Catherine Dixon
Chair