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ANSWERING THE PHONE, ATEB Y FFÔN
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In order to recognise that there are two official languages in Wales, all external calls should be answered bilingually. This can appear rather daunting – but don’t forget that you have a way out!
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I’m learning Welsh, Dw i’n dysgu Cymraeg
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Welsh speakers truly appreciate the fact that you have acknowledged the language.
Some useful phrases:
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Good morning, Bore da
Good afternoon, P’nawn da
Good evening, Noswaith dda
North Wales Housing, Tai Gogledd Cymru
May I speak to…?, Ga i siarad efo…..?
Who is speaking?, Pwy sy’n siarad?
One minute please, Un munud os gwelwch yn dda
I’m learning Welsh, Dw i’n dysgu Cymraeg
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