At the desk – Wrth y ddesg.
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Bethan:, Bore da.~~Tai Gogledd Cymru, Good morning.~~North Wales Housing
Galwr/caller:, Bore da.~~Ga i siarad efo rhywun yn yr Adran Recriwtio os gwelwch yn dda?, Good morning.~~May I speak with someone in the Recruiting Department please?
Bethan:, Yr Adran Recriwtio?~~Iawn.~~Pwy sy’n siarad osgwelwch yn dda?, The Recruiting Department?~~O.K / Fine.~~Who is speaking please?
Galwr:, Gwilym Jones dw i., I’m Gwilym Jones.
Bethan:, Un munud Mr Jones., One moment Mr Jones.
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Remember – you don’t have to explain that you are learning Welsh but it is always an option! Just be honest – if you don’t know, just say so – most people will try their best to help.
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Wnewch chi siarad yn arafach. plîs?, Will you speak more slowly. please?
Dw i’n dysgu Cymraeg, I’m learning Welsh
Dw i ddim yn dallt (deall), I don’t understand
Dw i ddim yn gwybod, I don’t know
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