Customer Services Team – National Customer Service Week

At the heart of our organisation is our Customer Services team, the people you speak to every day—whether it’s over the phone, via email, or live chat. They’re dedicated to making sure your enquiries are handled promptly and efficiently. As we celebrate National Customer Service Week, here’s a look at the team’s daily routines and how they manage different types of queries.

The team can help manage your queries and signpost them to colleagues within the organisation including on:

– Repairs
– Damp and mould inspections
– Gas and electrical queries
– Housing related queries

Our Customer Services team is dedicated to addressing your concerns quickly and efficiently, whether it’s a repair, housing issue, or rent query.

We’re always here to help—just a phone call, email, or chat away!

Call us: 01492 572727
Email us: [email protected]
Chat to us on our website: www.nwha.org.uk