The in-house maintenance team at North Wales Housing has boosted its team with a further 10 new skilled recruits as services expands to include planned maintenance.
The new team comprising a Tenant Liaison Officer and various trade roles are this week undergoing induction and training and will begin work in tenant’s homes in early November.
The in-house approach has been welcomed by tenants who have offered positive feedback and support to the growing team, encouraging the organisation to develop the maintenance team further. The new team will deliver planned works including the installation of new bathrooms and kitchens.
North Wales Housing launched its in-house maintenance team some three years ago following the demise of construction company Rok, who carried out much of the organisation’s reactive and planned maintenance works. A team of eight former local Rok employees were taken on to launch the team, a figure which has now grown to 26.
Mike Bernard, Assistant Director – Homes at North Wales Housing said:
“Our in –house maintenance operation has been a huge success story for North Wales Housing. The tenants have really embraced the Maintenance team and feedback has been brilliant. This marks the next step in the journey for us and we’re pleased to welcome some incredibly skilled and knowledgeable tradespeople to North Wales Housing.”
Paul Diggory, Chief Executive of North Wales Housing added:
“We’ve grown the team in an organic and sustainable way and we’ve liaised closely with our tenants to ensure we have the right approach and model in place. Much more of our planned services will now be delivered by our own team, meaning local people will be delivering local services within our communities and homes.”
Lynne Williams, Head of Personnel, said that all recruitment opportunities are advertised on the organisation’s website and Job Centre Plus. She added that a number of positions across the organisations will be advertised over the next couple of months.
The maintenance team has recently relocated to new premises in Hadley Building in Conwy.
