Conwy Job Expo – see you there!

Are you looking for a new job? Want to find out more about North Wales Housing?

We’re attending the Conwy Job Expo on Thursday 12th May, come and see us and have a chat. FREE to attend. Details:

Conwy Job Expo

Thursday 12th May, 2pm – 7pm

The Barn, Eirias Events Centre, Colwyn Bay.

Opening hours Bank Holiday

North Wales Housing will be closed on Monday 2nd May ’22, re-opening on Tuesday 3rd May ’22.

Got a question you need an answer to? Try asking our friendly Chatbot Huw, available 24/7 by clicking the bottom right button on our website:

Only emergency repairs will be done during this time. These can be reported by calling 01492 572727.

Online career hour event gives people the opportunity to make a difference in 2022 with a new career

People looking to make a fresh start and a new career in 2022 are being invited to attend a special event to find out how they can make a difference in our communities with a job at North Wales Housing (NWH).   

NWH will host an online Career Hour Event on Wednesday 2 February at 1pm-2pm so people can find out more about working in the social housing sector and the careers available at NWH. 

Online Career Hour event  

When: Wednesday 2 February , 1-2pm  

Location: Online 

More information 

During the event different teams will give you an insight into what they do and what it’s like working in the housing sector and at NWH, as well as find out more about exciting vacancies coming up.   

It is an exciting time to join NWH, we’ve got some exciting plans for the future and are creating new roles.  Come and join us and make a difference.  


Want to attend? Register your interest at [email protected] 

Annual Review revealed at AGM

Today marks the day of our Annual General Meeting (AGM). As part of our AGM an Annual Review document is produced every year. This document gives us an opportunity to look back on the year, our achievements, and challenges.   

Click here to read this year’s Annual Review, some of the highlights include: 

 Our amazing response to covid and supporting residents and staff 

  • Our pledge to improve mental health in the workplace 
  • New homes and developments in the pipeline 
  • Our new vision and Corporate Plan objectives 
  • And much more…

 If you have any questions about anything in this Corporate Plan please get in touch.  

Lauren Eaton-Jones joins NWH as new AD Commercial

Lauren Eaton-Jones joined North Wales Housing Association in June 2021 as our Assistant Director of Commercial.

Appointed in May, Lauren has over 20 years Development experience. Her background is in Town Planning, working in several roles at Flintshire County Council, gaining invaluable experience across a broad range of developments. More recently, Lauren has worked in the private sector as a Planning Consultant for a multi-disciplinary consultancy firm.

Lauren’s appointment comes as Development plays an important part in our new Corporate Plan and is core to NWH’s vision of the future.

Lauren joins the NWH Senior Leadership Team, made up of Helena Kirk – Chief Executive, Brett Sadler – Operations Director, Jayne Owen – Finance and Resource Director, Ruth Lanham-Wright – Assistant Director Homes, Allan Eveleigh – Assistant Director Communities, Lynne Williams – Head of People and Emma Williams – Assistant Director Finance.

You can find out more about Lauren, and other members of Senior Leadership Team here

We would like to wish Lauren a warm welcome to the NWH family, and can’t wait to work with her.

New Corporate Plan maps the future for NWH

As we hopefully see an end to the Covid pandemic, North Wales Housing are looking ahead and have developed a new Corporate Plan, which sets the direction for us for the next three years. 

The new Plan covers our intentions to customers, our people, our homes and our finances. Read though this Plan and find out what we intend to do and how we will achieve this.  

Read the Plan here

We hope you join us on this journey as we make North Wales a better place to live and work.  

Got a question? 

If you have a question, or would like to provide feedback on the Corporate Plan please get in touch 

NWH sign This is Housing pledge

North Wales Housing are extremely pleased to have signed the This is Housing pledge, showing our support to the campaign by CHCymru.

Community Housing Cymru, with the help of housing associations across Wales, launched a campaign called ‘This is Housing’ to celebrate the ambitious housing sector and the fantastic career opportunities it brings.

Helena Kirk, Chief Executive said:

“We have signed the pledge because we believe a career in housing is extremely rewarding and makes a big difference to many people’s lives. Together we want to give a voice to the sector and promote the breadth of roles available”

Visit the website to find out more about what the careers are really like from the people who work in housing, learn what you need to get into the career you want and the best ways to apply for jobs in social housing, and find out about what housing associations do and where they are based.

Tenant survey results

In March we carried out a tenant survey. Carried out by an external company, the survey was sent out to all North Wales Housing tenants. We wanted to find out what you thought about all areas of NWH, from your home, repairs and the service we provide.

Thank you to all of you who completed the survey. We are now pleased to share the results with you in this Residents Summary Report.

Everyone who completed the survey was entered into a prize draw to win a Samsung tablet. The winner was selected at random, and we can reveal the winner is… Mr Haywood at Bron Bethel, Rachub. Congratulations Mr Haywood, we’ll be in touch to arrange delivery of your brand new tablet.

If you have any questions about the report please get in touch with us on 01492 572727.

NWH committed to ending stigma about mental health

NWH Chief Executive Helena Kirk signed the Time to Change pledge on Friday 2nd October, formalising our commitment to change the way we think and act about mental health at work.

Helena explained:

“Signing up to the Time to Change Wales Pledge demonstrates our organisation commitment to creating a workplace free from mental health stigma and discrimination, to change the way we think and act about mental health at work.

We want to make it commonplace for employees to say “I’m struggling”, “I’m working too much” or “I need support” in the workplace without the fear of negative consequences.”

As most of our waking hours are spent at work, our working environment can play a big part in our health and wellbeing. This year has been particularly challenging, and NWH recognise this and have invested time in the health and wellbeing of staff as part of their People Strategy.

Lynne Williams, Head of People explained:

“We have a dedicated Health and Wellbeing group that promotes health and wellbeing to staff in a fun and engaging way. We want staff to take care of themselves, so they can be the best versions of themselves.

We have also invested in training relating to this; 37 staff are now iact trained Managers, giving them the tools to help manage and promote positive mental health in the workplace.”

However NWH recognise that there’s a lot more to do, and the signing of the pledge is only the next step in their journey.

Annual Review: Time to look back at 2019 – 2020

It’s that time of year again, the time for the Annual General Meeting where shareholders come together to discuss Governance matters. This year will be the first time the meeting will be held online due to Covid-19.

The AGM gives us an opportunity to look back at the year gone by, reflect on its challenges and celebrate its successes. We have put together this Annual Review which summarises the year well. Click on the image to view:

Annual Review 2019 2020

We welcome feedback. If you have any questions or feedback on this Annual Review please get in touch [email protected] or 01492 572727