A remarkable turnaround from North Wales Housing resident

At North Wales Housing, our mission is to transform lives with great homes, quality services, and support.

We recently took proactive measures following concerns raised by a friend regarding a resident’s living conditions. Despite initial hesitance, the team conducted a thorough inspection, revealing hazardous living conditions due to excessive household waste. With prompt action, NWH arranged for specialised clearance, significantly improving the resident’s living space.

Since then, continuous support and regular visits have fostered a strong bond with the resident, leading to a notable improvement in their engagement and overall well-being.

The resident recently conveyed their heartfelt appreciation, emphasising the positive impact that the intervention had on their life. Encouragingly, the resident’s newfound optimism has inspired them to seek opportunities to give back to the community, with plans to volunteer at a local food bank.

If someone you know is experiencing difficulties, please get in touch via our virtual assistant – ChatBot Huw, or speak to a member of our team on 01492 57 27 27.

Conwy Job Expo – see you there!

Are you looking for a new job? Want to find out more about North Wales Housing?

We’re attending the Conwy Job Expo on Thursday 12th May, come and see us and have a chat. FREE to attend. Details:

Conwy Job Expo

Thursday 12th May, 2pm – 7pm

The Barn, Eirias Events Centre, Colwyn Bay.

Time to talk for NWH staff

In October 2020 North Wales Housing signed the Time to Change Wales Employer Pledge, a commitment to you all to change how we think and act about mental health at every level of this organisation.

As part of our ongoing commitment to this, we supported Time to Talk Day on Thursday 4th February 2021, the day that the nation got talking about mental health. This year’s event might have looked a little different, but at times like this open conversations about mental health are more important than ever.

On the day itself the Health and Wellbeing group held virtual ‘Time to talk’ drop in sessions for staff, for no reason other than to have a chat. We were overwhelmed with the response, a number of people popped in to say hello, and enjoyed chatting to colleagues they may not have seen since the beginning of the pandemic.

Helena Kirk, Chief Executive at NWH said:

“It’s important to talk and raise awareness about mental health. One in four of us will experience a mental health problem and 9 in 10 say they have faced negative treatment from others as a result. By choosing to be open about mental health, we are all part of a movement that’s changing the conversation around mental health and ensuring that no one is made to feel isolated or alone for having a mental health problem.

We know that the more conversations we have, the more myths we can bust and barriers we can break down, helping to end the isolation, shame and worthlessness that too many of us with mental health problems are made to feel.”