Changes to Universal Credit

The current increase in Universal Credit and Working Tax Credit of £20 per week, that has been paid throughout the pandemic, is due to stop at the end of September.

Please note that if you receive these benefits your income will reduce by £20 per week, or £86.67 per month before October 2021.

There is ongoing work taking place to try and encourage the Government to keep the uplift but at the moment this reduction is due to come into force at the end of September 2021.

If you require any help with budgeting to get used to this reduction in your income please contact the Rents Team on 01492 572727.

Do you have a Good Neighbour you want to reward?

Do you know someone who really makes a difference to where you live? Are they always keeping an eye out for their neighbours and ready to lend a helping hand when needed?

As our tenant you can nominate another North Wales Housing tenant for a prize, giving them the chance to be presented with £50, and as a thank you for nominating an award winner you will also be given a £10 shopping voucher.

If you know of a tenant who goes that extra mile to help others, we would like to hear from you!

Closing date: 15/10/2021

NWH Gardening Competition Results 2021

The votes are in, the judges have spoken; the NWH Gardening competition winners have been revealed!  

Best Garden 

1st Tomos Williams, Cwm Teg 

2nd (Joint) Paul Halford, Bryn Eglwys and Agnes Jones Cwrt, WM Hughes 

3rd (Joint) Laszlo Keri, Llys y Coed, Jean Hayward Hafod y Parc and Ann Clegg Hafod y Parc 

Most Improved Garden 

1st Claire Davies, Y Gilan 

Best Kept Communal Space/Garden 

1st (Joint) Pat Law and Geoff Palmer, both Ty John Emrys, and Taverners Court residents – Shirley Thomas, Val Conway, and David John Griffths 

2nd (Joint) Brian Edwards, Monte Bre and St Mary’s residents 

3rd Llys y Coed residents – Brenda and Geoff Uttley, Donald Blackman, and Leslie Evans  

Best Container Garden (pots,baskets, window boxes etc) 

1st Liliana Owen, Llys y Coed 

2nd Roger Sowersby, Llys y Coed  

Thank you to everyone who took part, your gardens all look amazing! 

We need you to champion the tenants voice

We have an exciting opportunity to join our Tenants and Communities Panel!  You could be an existing North Wales Housing tenant, or a member of our Community.


  • Having a real say in the services we deliver to tenants
  • Driving forwards positive change
  • Learning new transferable skills
  • Meet new people

“I have found it great fun, and really interesting, to be involved in decision making, and have influence over many things that affect me directly, in the home that I live.

Don’t hesitate to get involved, it is so worth it!”

Tenant member – Carol 

We’ll support you

Not sure if you’ve got the right skills? Don’t worry, we’ll support you! You will receive training and mentoring to help you grow your skillset.

Not sure if it’s for you?

If you’re not sure this is for you, but still want to have your say, we have other opportunities to have your voice be heard.

Find out more

If you would like to find out more about the role, or simply want to sign up, contact Iwan on [email protected] or 01492 563232.

Joint working creates Safer Streets

North Wales Housing are pleased to work in partnership with North Wales Police as part of the Safer Streets government scheme.

Funded by North Wales Police, Safer Streets provides areas that have been identified as being in need with added security measures for their homes. These measures include PIR lights, alarms, gate locks, letterbox restrictors and window vibration alarms.

Neighbourhood Officer Mandy Richards visited some eligible properties in West Rhyl this July to discuss home security and deliver items that residents felt they needed, to hopefully reduce their risk of becoming victims of crime. The residents were grateful to receive their free security measures.

Taverners court resident takes on walking challenge

Taverners Court resident Val Conway, pictured in the yellow tee-shirt, celebrated her 78th birthday in June and committed to walking 78,000 steps in a week to raise money for the charity SHINE. SHINE provides specialist advice and support for Spina Bifida and Hydrocephalus.

Residents and scheme Manager Susan Gough joined Val on the first day of her fundraising and a really lovely afternoon was had by all.

Val was awarded the BEM for her services to charity in the New Years Honours list. She tirelessly raises money for a variety of charities and volunteers on a weekly basis for the Llandudno PHAB Club (Physically Handicapped and Able Bodied), although the pandemic has temporarily put paid to the weekly meetings.

Good luck to Val on your challenge!

FREE Electric Bikes Taster Sessions to tenants

In partnership with Conwy Council and Sport Conwy we’re offering an opportunity for North Wales Housing tenants to have a go at E-biking!

  • There will be a qualified instructor leading the session, and bikes and helmets will be provided.
  • The taster session will suitable for all abilities, and we will be going along flat and easy routes.
  • We’re planning to start the sessions in July 2021.
  • A full risk assessment has been undertaken and social distancing measures will be in place.
  • Unfortunately, unlike our outdoor activities arranged prior to Covid we won’t be able to provide transport to the session.

If you would like to know more about this exciting opportunity, please contact Iwan on [email protected] or 01492 563232.

Gardening Competition 2021

Have you got green fingers? Enter our gardening competition and be in with the chance to win some great prizes!

  • Best garden
  • Most improved garden ‑ open to tenants who have improved their garden (before photos will be required)
  • Best container garden ‑ pots, baskets, window boxes etc.

Not a keen gardener? Nominate a friend, relative or neighbour instead! Closing date is 24th June 2021 and judging is estimated to take place in July 2018.

If you would like more information contact Iwan Evans on 01492 563232 or [email protected]

Note: All entrants must be tenants of North Wales Housing.

Egg-cellent Easter competition winners revealed

Thank you everyone who took part in our Egg-cellent Easter creative competition.

The Easter bunny has carefully considered the entries, and decided that the winners are:

1st Lillianna Owen Llys y Coed, Llanfairfechan

2nd Heather Townsend Y Gorlan, Bangor

3rd Bethan Hughes, Llys Mair, Bangor

Congratulations to Lilianna, Heather and Bethan and again thank you to everyone who entered!