Customer Service
Changes to opening hours
North Wales Housing will be closed Friday 8th May 2020 as it is a Bank Holiday. We will open again on Monday 11th May 2020.
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Awyr Las revealed as NWH charity of the year
We are extremely pleased to reveal that our chosen charity for this year is… Awyr Las!
Resident satisfaction survey
We will be carrying out a survey 19th April to find out how satisfied our residents are with North Wales Housing.
Easter opening hours
North Wales Housing will be closed from Friday 10th April 2020 – Monday 13th April 2020, re-opening on Tuesday 14th April 2020.
Letter to all social housing tenants in Wales
The coronavirus pandemic is having an impact on all our lives. The Welsh Government is taking action to make sure help is available.
Customer Service
Contacting us
Our Llandudno Junction office is now closed. We are still responding to all enquiries by email, phone or by Facebook.
Tenant wellbeing calls
From Thursday 26th March we will be contacting tenants to check on you wellbeing and to help with any concerns.
Change in our repairs service due to Coronavirus
Due to the Coronavirus outbreak we will only be carrying out emergency repairs until further notice.
Coronavirus Financial Help and Rights
Worried about the financial effects of the Coronavirus? We've listed some useful information and links to help you.
Offices closed to visitors
Due to recent Coronovirus government guidelines, all our offices and schemes will be closed to visitors until further notice.