At North Wales Housing, we pride ourselves on being a supportive housing association that’s always here for you. With this in mind, we’ve crafted this comprehensive one-stop hub to provide you with easy access to a wealth of practical resources. From essential advice on managing finances and utilities to effective budgeting tools, along with the latest updates on available benefits, grants, and funding information, you’ll find everything you need right here.
Struggling to pay your rent?
If you’re facing difficulties, it’s important to reach out to us as soon as possible on 01492 572727 or [email protected]. Our team is here to support you and will assess your situation to provide the necessary guidance and assistance.
Case study
Below is a Case study which showcases the support offered to one of our tenants by our committed team of income officers. With a personalised and empathetic approach, our income officers embody the spirit of North Wales Housing, emphasising our commitment to creating a supportive and nurturing environment for all our residents.
“Mr B is a single male aged over 50 who lives alone in a 1-bed flat”
“Mr B felt that the new Universal Credit digital system was difficult to navigate and missed having a person at the Job Centre to talk with. He was now expecting a sanction as he had not evidenced his Job-seeking activities for some weeks.”