Tenant participation is about tenants taking part in the decision making process and influencing decisions about their housing.
We carried out a consultation with both tenants and staff to identify what we are doing well and how we can improve tenant participation at North Wales Housing.
The strategy has been developed around the views of our tenants, and staff who have helped us identify what we are doing well, and where we need to make improvements.
The aim of the strategy is to improve our services by fully involving tenants in developing and influencing how these services are provided.
The strategy states how we will achieve good tenant involvement, how we are going to consult and use the views of tenants.
The Strategy is currently with a designer to make it an easy to read document and accessible visually; however it is available to view in its current format below.
The Tenant Participation Annual Report 2017-2018 can be found below:
If you have any questions about this strategy or want to know more about how you can get involved and have your say, contact Iwan Evans on 01492 563232 or email [email protected].