North Wales Housing have a friendly Rents Team that are on hand to help you.
If you’re struggling to pay your rent, it’s very important that you contact us as soon as possible. We are here to help and will assess the situation and give you help and advice. If we can’t help we can refer you to an outside agency who can help you, or advise on the best websites or agencies to contact.
We also have a Help and Support section full of advice and a budget calculator that might be useful to you. My Home is also a useful guide to help you make the most of your money.
Karlene Jones
Rents Co-Ordinator
Phone: 01492 563279
Email: [email protected]
Nicky Thomas
Welfare and Financial Inclusion Officer
Phone: 01492 563297
Email: [email protected]
Stephen Kay
Assistant Welfare and Financial Inclusion Officer
Phone: 01492 563213
Email: [email protected]
Rhian Hughes
Rents Legal Officer
Phone: 01492 563237 Monday and Friday or 01248 388911 Tuesday, Wednesday and Thursday
Email: [email protected]
You can email us with any queries or to request a Direct Debit Form, Payment Card or to arrange a home visit. Contact us on 01492 572727 or [email protected], we are here to help you.
Standing Order
Set up a standing order to make sure you never miss a payment. Set one up with your bank online using these details (Please include your tenancy reference). The bank is Lloyds:
Sort code number 30-95-42
Account number 89410968
