There are some repairs that aren’t covered by North Wales Housing, and they will be recharged to the tenant.
|Normal Hours||Out of Hours|
|Clearing any blockages||£80 min fee||£100 per hour min fee|
|Loss of keys/ Locked out||£96||£180|
|Re-setting trip switch||£60||£120|
|Rectifying any gas problem created by tenant (including not topping up credit properly)||£60||£120|
|Repairing a leak caused by resident (visible)||£96||£192|
|Repairing a leak created by resident (non visible – i.e in wall)||£150||£300|
|Replacing light fitting or socket installed or broken by resident||£54||£108|
|Making safe broken glass||£72||£144|
|Quote for glass replacement will be provided|
|Making safe damaged door||£96||£192|
|Standard call out to visit gate repair||£30||N/A|
|Advanced payment necessary||repairs will not be made without payment.|
Report a repair by contacting Customer Services on 01492 572727 or by emailing [email protected].