Rechargeable Repairs

There are some repairs that aren’t covered by North Wales Housing, and they will be recharged to the tenant.

Normal hoursOut of hours
Clearing any blockages£80 min fee£100 per hour min fee
Loss of keys/ Locked out£96£180
Light replacement£36£96
Re-setting trip switch£60£120
Rectifying any gas problem created by tenant (including not topping up credit properly)£60£120
Repairing a leak caused by resident (visible)£96£192
Repairing a leak created by resident (non visible – i.e in wall)£150£300
Replacing light fitting or socket installed or broken by resident£54£108
Making safe broken glass£72£144
Quote for glass replacement will be provided
Making safe damaged door£96£192
Standard call out to visit gate repair£30N/A
Advanced payment necessaryrepairs will not be made without payment.

Report a repair by contacting Customer Services on 01492 572727 or by emailing [email protected].