A remarkable turnaround from North Wales Housing resident

At North Wales Housing, our mission is to transform lives with great homes, quality services, and support.

We recently took proactive measures following concerns raised by a friend regarding a resident’s living conditions. Despite initial hesitance, the team conducted a thorough inspection, revealing hazardous living conditions due to excessive household waste. With prompt action, NWH arranged for specialised clearance, significantly improving the resident’s living space.

Since then, continuous support and regular visits have fostered a strong bond with the resident, leading to a notable improvement in their engagement and overall well-being.

The resident recently conveyed their heartfelt appreciation, emphasising the positive impact that the intervention had on their life. Encouragingly, the resident’s newfound optimism has inspired them to seek opportunities to give back to the community, with plans to volunteer at a local food bank.

If someone you know is experiencing difficulties, please get in touch via our virtual assistant – ChatBot Huw, or speak to a member of our team on 01492 57 27 27.