North Wales Housing Secures ASB Resolution
In a significant step towards fostering a safe and harmonious community, we at North Wales Housing have successfully obtained an Anti-Social Behaviour (ASB) injunction against an individual to protect the well-being of the residents. The interim injunction, granted by the court, includes a set of stringent terms that aim to uphold the peace and security of the community.
The individual is now legally prohibited from engaging in various disruptive behaviors within the locality. These include refraining from causing or threatening to cause nuisance, using offensive language, and displaying aggressive or threatening conduct towards any resident or staff member. This essential measure reflects our commitment to ensuring a conducive and respectful living environment for all tenants.
By taking this proactive step, we at North Wales Housing demonstrate our dedication to addressing ASB concerns promptly and providing unwavering support for the well-being and comfort of our residents.
How do we deal with Anti-Social Behaviour?
A Neighbourhood Officer will respond to you within 5 working days (1 working day for the most urgent cases), who will:
- Treat your report seriously and agree an Action Plan setting out clearly what actions everyone involved can take to help resolve the issue.
- Take a robust case management approach, reviewing actions until the case is closed.
- Use all appropriate support and enforcement tools including early intervention measures to stop issues from escalating, such as specialist mediation services, and ‘the Noise App’.
- Take appropriate legal action where necessary.
- Work with relevant partner agencies to ensure a cohesive and effective response.
If you want to report any ASB or have any more questions, you can contact North Wales Housing’s virtual assistant ChatBot Huw, or speak to a member of the customer services team on 01492 57 27 27.
