Lauren Eaton-Jones joins NWH as new AD Commercial

Lauren Eaton-Jones joined North Wales Housing Association in June 2021 as our Assistant Director of Commercial.

Appointed in May, Lauren has over 20 years Development experience. Her background is in Town Planning, working in several roles at Flintshire County Council, gaining invaluable experience across a broad range of developments. More recently, Lauren has worked in the private sector as a Planning Consultant for a multi-disciplinary consultancy firm.

Lauren’s appointment comes as Development plays an important part in our new Corporate Plan and is core to NWH’s vision of the future.

Lauren joins the NWH Senior Leadership Team, made up of Helena Kirk – Chief Executive, Brett Sadler – Operations Director, Jayne Owen – Finance and Resource Director, Ruth Lanham-Wright – Assistant Director Homes, Allan Eveleigh – Assistant Director Communities, Lynne Williams – Head of People and Emma Williams – Assistant Director Finance.

You can find out more about Lauren, and other members of Senior Leadership Team here https://www.nwha.org.uk/about-us/meet-the-management-team/

We would like to wish Lauren a warm welcome to the NWH family, and can’t wait to work with her.

NWH declared ‘one to watch’ by Best Companies

We are pleased to reveal that we were recently accredited as ‘One to watch – a good organisation to work for’ from Best Companies.

This award was accredited following a survey completed by NWH staff as well as supported evidence supplied.

We appreciate that this is an amazing achievement given the challenging times we are operating in, and a testimony to how we are working together to emerge stronger from the pandemic.

Thank you to everyone who works for NWH and the role you play in this achievement.

NWH sign This is Housing pledge

North Wales Housing are extremely pleased to have signed the This is Housing pledge, showing our support to the campaign by CHCymru.

Community Housing Cymru, with the help of housing associations across Wales, launched a campaign called ‘This is Housing’ to celebrate the ambitious housing sector and the fantastic career opportunities it brings.

Helena Kirk, Chief Executive said:

“We have signed the pledge because we believe a career in housing is extremely rewarding and makes a big difference to many people’s lives. Together we want to give a voice to the sector and promote the breadth of roles available”

Visit the website https://thisishousing.wales/ to find out more about what the careers are really like from the people who work in housing, learn what you need to get into the career you want and the best ways to apply for jobs in social housing, and find out about what housing associations do and where they are based.

Easter opening hours

North Wales Housing will be closed from Friday 2nd April 2021 – Monday 5th April 2021, re-opening on Tuesday 6th April 2021.

Only emergency repairs will be done during this time. These can be reported by calling 01492 572727.

We hope you have a nice weekend.

Changes to Service During the Level 4 Lockdown

Following Welsh Government’s announcement of the level 4 lockdown, we have reviewed the services we can offer.

From Monday 21st December 2020:

  • We will only be carrying out emergency repairs
  • Safety related inspections are still to take place
  • Outdoor work will still go ahead where safe to do so
  • Works on our empty properties will continue to make homes ready for new tenants

Repairs scheduled for this week will be reviewed and rescheduled where necessary. We will be in touch with you if this affects your repair.  We apologise for the inconvenience this will naturally cause.

We will review the situation regularly keeping to Welsh Government guidelines.

Christmas and New Year opening hours

North Wales Housing will be closed from Thursday 24th December 2020, re-opening Monday 4th January 2021.

If you have an emergency Repair please call us on 01492 572727 and select the Emergency Repair Option.

We would like to wish everyone a Merry Christmas and a Happy New Year.

All non-emergency repairs can be reported using ‘My NWH’  or by emailing [email protected]. These will be picked up when the office is open again.

Post-lockdown service update

We have started to do some Repairs again. Note that we are working our way through the backlog as a result of the recent lockdown and response times may be longer than usual.  Thank you for your patience.

We regularly review the situation and this page and our Facebook and Twitter page will be updated.

Changes to service during firebreaker lockdown

Following Welsh Government’s announcement of the firebreaker lockdown, we have reviewed the services we can offer during this period.

From Friday 23rd October 6pm until Monday 9th November:

  • We will only be carrying out emergency repairs
  • Outdoor work will still go ahead where safe to do so
  • Grounds maintenance service from Rakes and Ladders will also continue where safe to do so

Repairs scheduled for this week will still take place. We will be in touch with any scheduled after Friday 23rd October.

We will review the situation after the firebreaker period depending on Welsh Government guidelines after this period.

Update 12/11/20:

We have started to do some Repairs again. Note that we are working our way through the backlog as a result of the recent lockdown and response times may be longer than usual.  Thank you for your patience. We regularly review the situation and this page and our Facebook and Twitter page will be updated.

Annual Review: Time to look back at 2019 – 2020

It’s that time of year again, the time for the Annual General Meeting where shareholders come together to discuss Governance matters. This year will be the first time the meeting will be held online due to Covid-19.

The AGM gives us an opportunity to look back at the year gone by, reflect on its challenges and celebrate its successes. We have put together this Annual Review which summarises the year well. Click on the image to view:

Annual Review 2019 2020

We welcome feedback. If you have any questions or feedback on this Annual Review please get in touch [email protected] or 01492 572727

Gardening Competition winners 2020

We are pleased to reveal the winners of the North Wales Housing 2020 Gardening Competition winners. The winners are…

Best Garden

  1. Tomos Williams Cwm Teg, Old Colwyn
  2. Agnes Jones Cwrt WM Hughes Llandudno
  3. Residents of Ty John Emrys, Colwyn Bay (Including Geoff, Pat, Josh and Gina, and Sam)

Most Improved

  1. Annette Herbert Maes yr Orsedd Llandudno
  2. Mark and Sharon Clarence Road Llandudno
  3. Joint 3rd Catherine Charles of Bryn Felin Conwy & Robbie Carr of Llain Cytir Holyhead

Plants, pots & Containers

  1. Hafod y Parc Abergele residents (including Jean Hayward, Jim Mullins , and Violet Mort)
  2. Jack Morris of Bryn Felin Conwy
  3. Joint 3rd Brian Edwards of Monte Bre Llandudno & Carl Garner Penrhos Korner Llandudno Junction

Special mention and thanks also to the below who have been taken great care of their garden areas:

  • Taverners Court Llandudno residents – Val Conway, Marie Bailey, and Shirley Thomas
  • Llys y Coed Llanfairfechan residents Laslo Keri, David & Edelgarde Ware, Geoff & Brenda Uttley, Roger Sowersby , Don & Frances Blackman, and Dorothy Caldwell.
  • Noddfa Colwyn Bay resident Andrew Roffey
  • Residents at St Mary’s Hostel, Bangor

Iwan, Tenant Participation Co-ordinator said:

“The standard was excellent this year and very difficult to choose the winners. We have been very impressed will all the entries, it is obvious all the entrants have been working hard during Covid-19 lockdown and taken great care of their garden areas”