We need you to champion the tenants voice

We have an exciting opportunity to join our Tenants and Communities Panel!  You could be an existing North Wales Housing tenant, or a member of our Community.


  • Having a real say in the services we deliver to tenants
  • Driving forwards positive change
  • Learning new transferable skills
  • Meet new people

“I have found it great fun, and really interesting, to be involved in decision making, and have influence over many things that affect me directly, in the home that I live.

Don’t hesitate to get involved, it is so worth it!”

Tenant member – Carol 

We’ll support you

Not sure if you’ve got the right skills? Don’t worry, we’ll support you! You will receive training and mentoring to help you grow your skillset.

Not sure if it’s for you?

If you’re not sure this is for you, but still want to have your say, we have other opportunities to have your voice be heard.

Find out more

If you would like to find out more about the role, or simply want to sign up, contact Iwan on [email protected] or 01492 563232.

Join our new Tenants Forum and have a say

Join our new Tenants Forum and have a say in how North Wales Housing is run!

The Forum will meet with North Wales Housing staff online, and provide you with an opportunity to obtain information, and influence our decision making.

We will aim to dedicate each meeting to a particular topic, allowing members to learn more about North Wales Housing, and provide input and feedback to improve the services we provide. The meetings will be held in friendly and relaxed atmosphere.

Due to Covid 19 restrictions we are looking to hold these meetings via video chat. Full support will be given to interested tenants in joining these meetings

To join register your interest or learn more about the Tenants & Communities Panel and the Tenants Forum, please contact Iwan Evans on 01492 563232 or [email protected]

New art project at Tre Cwm, Llandudno

You are invited to join in an art project coming up at Tre Cwm, Llandudno about a wall, with lots of free workshops and events:

  • Monday 24 June 4–6.30pm
  • Wednesday 3 July 4–6.30pm
  • Saturday 6 July 10am – 4pm
  • Monday 15 July 4–6.30pm
  • Saturday 20 July 10am – 4pm
  • Thursday 25 July 10am – 4pm

Everyone welcome – Follow the signs around Tre Cwm to find us!

Snacks and refreshments will be provided at all events.

The aim of this project is for us to come up with an artwork for the wall along the A456 roundabout. How can it represent the uniqueness of Tre Cwm? What are the stories that will bring it to life, and invite people to learn about each other? How do we capture the project digitally? These are some questions we can start with.

Kristin Luke is the artist-in-residence for Tre Cwm. Originally from Los Angeles and having moved to North Wales in 2017, she makes work in sculpture, digital design and film, about education, architecture, and utopias. You will probably see her quite a lot around the estate!

This is a big new exciting project, which definitely needs a big exciting group of people to make it happen!

Follow the project on Facebook, Instagram and Twitter: @TreCwm

#thewallis and add your own #adjective

Good Neighbour Award winners revealed

Having a good neighbour can make all the difference to a community and this is something we like to reward. Our awards pay tribute to North Wales Housing tenants who have made a significant difference to the lives of their neighbours or the local community.

We are delighted to announce this year’s Good Neighbour Awards winners:

  • Anne Parry, Plas y Berth, Llanfairfechan
  • Valarie Conway, Taverners Court, Llandudno
  • Patricia Cooke, Llys y Coed, Llanfairfechan
  • Gayle Craven, Cilfan, Conwy
  • Ian Ravenscroft, Metroploe, Colwyn Bay
  • Rosalind Jones, Cae Garnedd, Bangor

Winners have been presented with £50 shopping vouchers to thank them for being such good neighbours and going that extra mile.

Iwan Evans, Tenant Participation Coordinator says

“These awards allow us to recognise and pay tribute to our tenants who go the extra mile for their neighbours. Everyone who was nominated should be congratulated for their acts of kindness.”

Thank you to those who took the time to nominate their neighbours.

We need your input!

We want to put tenants at the heart of everything we do. To do that we need as many tenants as possible to get involved and have their say on how North Wales Housing is run.

How can you provide your input?

Join our Residents’ Advisory Panel or Sounding Board

What is the Residents’ Advisory Panel?

The Residents’ Advisory Pane is a group of North Wales Housing residents with responsibility for reviewing and monitoring our services and performance to ensure all residents receive the highest possible standards of service.

The panel meet every two months and full training and support is provided along with travel expenses.

Being a member of the Panel is a real opportunity to voice your opinion and influence how North Wales Housing is run. The panel are a friendly and welcoming group so we think you’ll have fun!

What is the Sounding Board?

This is a database of tenants who are interested acting as a ‘reader’ of leaflets, forms, policies etc. and providing feedback.

By being a member you will be able to take part in occasional surveys, focus groups, and hear about new ways of getting involved as they develop.

When taking part you also enter prize draws to win some high street vouchers!

Why get involved?

  • Have a real say in your housing services and play a part in decisions that affect your home and the area you live.
  • You can learn new skills
  • See the ideas and concerns you raised put in to practice to benefit a wide range of people
  • Get to know NWH staff and put a face to the name

For more information please contact Iwan Evans on 01492 563232 or [email protected]

Tenants satisfaction survey results

We ran our resident satisfaction survey between November and December 2017. This survey has helped us understand what you think of our homes, neighbourhood and our services.

Click here to view a summary of what the main survey results were.

Tenant Participation Survey

We are developing a new Tenant Participation Strategy and would appreciate your input.

Complete this survey and enter a prize draw to win £50 worth of high street vouchers!!


What is Tenant Participation?

Tenant participation occurs when social landlords share information, ideas and decision making with tenants’ working with them to agree:

  • how their homes and local environment should be managed
  • what services and service improvements are needed
  • priorities
  • how we can work together to achieve these


Photography competition winners revealed

The North Wales Housing Photography competition has taken place for the second year running this November. This year’s theme was ‘Caught your eye’ and inspiration caught your eye everywhere – from the seaside, animals and at gardens across North Wales.

The judges have met and deliberated and the winners can now be revealed.

1. Mitzi, Bae Colwyn

2. Anne Clegg, Hafod y Parc, Abergele

And joint 3rd were:

3. Rachael Roberts, Rhiw Bank Terrace, Colwyn Bay

3. Debbie Scotson, Maes Derw, Llandudno Junction

Well done to the winners! And thank you everyone who entered; we had some great entries and it make the judges decisions extremely hard!

This year we have held a gardening and photography completion. If you have any ideas on any competitions or initiatives you would like to see NWH provide please contact Iwan on 01492 563232 or [email protected].